A practical guide for staff working in hospitality, tourism & leisure

Glasgow’s hospitality industry has launched an anxiety toolkit in response to the ongoing situation with Covid-19 and how it has impacted the mental wellbeing of the trade. 

Ill mental health is on the rise and frontline workers are at greater risk of developing mental health problems as a direct result of the unprecedented effects of Covid-19.

Designed to help hospitality workers recognising the symptoms of stress and anxiety this practical guide offers suggestions of ways to help yourself and your colleagues as leisure and tourism businesses adjust to operating through the COVID-19 pandemic and returning to work. 

Developed in partnership by Experience Glasgow and Scotland’s Hospitality Health charity, this informative toolkit is intended to help operators improve the health and wellbeing of themselves and their teams,  and aims to support triggers surrounding the pandemic such as: health concerns; safety at work; wearing PPE, new working practices; financial worries and dealing with the possibility of redundancies.

Recognising symptoms is really helpful to develop coping mechanisms and the guide offers prescriptive support for good emotional health and an understanding into the route of breaking the stress cycle and any negative thoughts. 

  
Gordon Mcintyre, Vice Chairman of Experience Glasgow and chair of Hospitality Health, said: 

“Going back to work may be a daunting experience, and it’s common to experience some anxiety when coping with stressful events and changes.

“Some people may recover in a few weeks on their own, while others may need additional help and support. That’s why we’ve developed a bank of resources to support our trade to adopt positive behaviours coping mechanisms surrounding any anxieties, especially around the new normal in service. 

“Our collaborative toolkit is a must for anyone emotionally affected by Covid-19 who works in hospitality. Please do share with your friends and colleagues to support your teams through any periods of stress or anxiety.” 

Judith Eck, business support manager at Experience Glasgow explains: 

“We’ve worked together with Hospitality Health to create this anxiety-reducing toolkit for frontline workers. Positive mental health has never been more important and now we all have a pivotal role to play to support our trade.”

The guidance is free for anyone to download to support you and your teams. If would further advice or would like to talk to someone impartial, please contact www.hospitalityhealth.org.uk 

Businesses can download the Anxiety Toolkit below:

In response to the crippling effects of COVID on the sector, Experience Glasgow offers a support network for city businesses with their Business Action Group and a new website www.experienceglasgow.com – a collaborative platform that helps businesses navigate and recover from the global pandemic.